Why is Above The Dirt switching their current payroll card?

Why Above The Dirt is Switching Their Current Payroll Card

For the past five years, Ganaz has been hard at work becoming the most accessible people management platform in agriculture and food processing industries. Fast-forward to 2022, and we believe we’ve managed to come up with some exciting solutions — both for farmworkers and their employers!
Our goal has always been to streamline the onboarding and managing of employees while also making sure they reap just as many benefits in the process. Hard-working, honest employers like Above The Dirt are a great example of the quality-of-life features we're bringing to our partners and their employees!

Above The Dirt — The “Before Ganaz” Picture

Here at Ganaz, we love working with employers that appreciate their hard-working employees — which is why Above The Dirt was a perfect fit. They had already streamlined their operations, making employee management easier for them and the workers' experience hassle-free.
However, there's always room for improvement. The folks behind Above The Dirt knew where their current methods were falling short — which is why they turned to Ganaz for their onboarding and payroll management needs.

Mountains of Paperwork

Above The Dirt has been trying to move towards a more electronic approach for a while. Paperwork is notoriously difficult to deal with — especially when you need to track many important files, deal with lost papers, and sort out inevitable mistakes.

While Above The Dirt made their hiring forms electronic, the process wasn’t perfect; their software partners had created something workable, but hiring still wasn’t streamlined. According to Sherri Burris, Hr Compliance Office Manager, it would still take a whole workday to process fewer than two dozen new hires:

“...20 people would come on in to be hired, and it literally took an eight-hour process.”

Plus, Sheila Waulters, AP Manager, describes having the same issues with payroll cards. They had to make photocopies and register cards online or via phone, all before handing them out to employees.

“I think the biggest issue we're having with our current payroll pay card is just that it also is a very manual process. We take those cards, make photocopies of them, we have to register them online, call in to register them, then we hold on to them and hand them out to our employees when they come in for their first paycheck.”

Lack of Customer Support

Above The Dirt had a ton of trouble with their previous payroll cards and customer support. Their previous provider didn’t ensure adequate customer support, especially for their Spanish-speaking employees.

“...they didn't have the right people answering. You would choose Spanish, but it was still an English speaker that came on.”

Above The Dirt had to sit in on calls with employees to help them communicate their problems to customer service staff.

“... It could take 15 to 30 minutes put on hold. I'm going through all the questions, or they keep pushing you off to different people.”

Ganaz To The Rescue

Ganaz turned out to be the easiest solution to all of these issues!

Paperless Onboarding and Management

Ganaz simplifies people management in agriculture through software, saving employers time, money, and energy. We provide paperless onboarding and employee communication — features that attracted Above The Dirt.
Our platform’s onboarding feature turned out to be a huge time saver for Above The Dirt.

“What drew us to Ganaz was the speed of the development of onboarding.”

According to Sheila Waulters, their AP Manager, the onboarding tasks that took them 30 minutes before Ganaz now only require a couple of minutes at most.

“...It was an easy process for us to do our onboarding. It was quick, it was simple, and Ganaz has been great to work with; very responsive in their customer support.”

Effortless Communication

Apart from streamlined onboarding, Above The Dirt appreciated effortless workforce communication. Ganaz makes sending auto-translated bulk messages to employees easy.

“..the features of the Ganaz MasterCard, it's just a more robust system. Being able to get text messages in the WhatsApp platform...”

Better Payroll Cards

Once Above The Dirt signed up for our onboarding and communication platform, they realized that we could help them with payroll cards too.

Spanish-speaking employees can comfortably call Ganaz directly for support, saving Above The Dirt valuable time. Employees appreciated their new payroll cards due to higher daily withdrawal limits compared to their old cards.

In summary, both the farmworkers and their employers from Above The Dirt benefited hugely from switching to Ganaz.

“I feel that they're on the same page with us wanting to make things easier – that Ganaz is with us every step of the way.”